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ITS, Inc. has been serving the California area since 1998, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Tip of the Week: Simple Changes You Can Make to Make Work Easier

Tip of the Week: Simple Changes You Can Make to Make Work Easier

Waking up and going to work is the inevitable reality for billions of people, and sometimes people have a hard time acclimating to a new job. If that job is an office, there are some particular issues you will have to confront in order to get the most out of your time at work. Today, we look at five simple things you can do to make your life easier inside your office.

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Tip of the Week: 5 Handy OneNote Features

Tip of the Week: 5 Handy OneNote Features

On the surface, Microsoft OneNote seems to be a pretty basic program - it’s just a quick place to jot notes, right? In actuality, OneNote offers functions far beyond that of a digital scratchpad. For this week’s tip, we’ll review some of these functions.

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How Good IT Makes It Seem Like You Don’t Need It

How Good IT Makes It Seem Like You Don’t Need It

As a business owner, I’m sure you’ve reviewed your business expenses… but have you ever gone through them and wondered just what it was that you had spent your money on? It’s an understandable feeling to have. The many different IT expenses that show up on the standard invoice can add up quickly, and might inspire you to reconsider how you’re investing them… besides, how much do you really need an IT provider that you never seem to call?

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The Pros (and Cons) of Automating Your Processes

The Pros (and Cons) of Automating Your Processes

Automation is all around us, in almost any industry one could name. This is because there are many benefits that it can offer a business of any size. Having said this, these businesses need to be careful, as there are a few situations in which improperly leveraging automation will actually hurt productivity. Let’s review these benefits and detriments in a bit more detail.

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Have You Adopted Messaging in Your Business Processes?

Have You Adopted Messaging in Your Business Processes?

Turning to a messaging platform for their communications, at least internally, has given many businesses (small and medium-sized included) a litany of operational benefits, including:

  • Increased collaboration - With an instant messaging platform at their disposal, businesses of all sizes have seen their operations increase in speed, efficiency, and convenience. This is a direct result of the ability users have to instantly communicate with one another.
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  • Improved team building - It’s one thing to give your team the ability to exchange information more quickly, and entirely another to have a team grow familiar and comfortable while working with each other. A messaging solution can allow a team to get to know one another through the casual conversations that they will ultimately have when not discussing business information.
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  • Intuitive platform - Instant messaging does more than allow users to communicate more efficiently, it also allows them to refer back to those messages to pick back up in the workflow. Keeping a team member up to speed is a lot easier when they have access to the information that was shared, thereby allowing them to pick up where things left off.

However, as beneficial as this solution has the potential to be, instant messages also have the potential to be just as distracting and counter-productive as they are useful. Fortunately, there are a few ways to reduce these negative effects with a few guidelines.

  • Reinforce the rules - When it comes to the potential distractions that your company’s instant messaging solution could present, you want to be proactive in laying down the law. Make sure you establish, communicate, and enforce any acceptable use restrictions that you see fit to avoid the “You never told us that…” conversation with your employees. Of course, you will also have to lead by example and abide by these rules yourself.
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  • Remind your staff of how fast “instant” is - The speed of instant messaging is one of its greatest benefits, but if that speed isn’t taken into account, it could lead to miscommunications down the line. In fact, there are plenty of messages that aren’t well-suited to the quick and dirty communication style that instant messages encourage.
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  • Restrict casual messages - Let’s be realistic for a moment: your staff is going to use your instant messaging solution to carry on non-work-related conversations. That’s just going to happen. While this is more or less harmless when it is done in moderation, make sure you gently remind your employees that their instant message application should be used primarily as a tool to help them get work done, and even then, not all messages are well-suited to the instant format.

No matter how you slice it, adopting an instant messaging platform will require you to better communicate with your staff. ITS, Inc. can assist you in implementing such a solution, as well as many others to promote business productivity. Reach out to us at (209) 952-5955 to learn more.

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How Your Technology Can Help You Prioritize Productivity

How Your Technology Can Help You Prioritize Productivity

One of the most prominent benefits that technology has lent to businesses and their operations is how much more potential productivity these businesses can enjoy--that is, assuming that these businesses leverage the right technology solutions. Today, we’ll review three solutions that can provide your business with a much greater level of productivity than what could have been achieved in the past.

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Tip of the Week: Don’t Let Downtime Stop Productivity

Tip of the Week: Don’t Let Downtime Stop Productivity

There’s nothing more irritating in the morning than booting up your computer and having to wait for updates to finish applying before getting to work. Sure, it gives you a chance to settle down, make a cup of coffee, and catch up with your co-workers, but there are other productive ways to spend your technology-related downtime. Here is how you can be productive even when your computer seems to be making it impossible.

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Get More Done By Automating Parts of Your Business

Get More Done By Automating Parts of Your Business

Let’s face it, it’s hard to get things done in the office sometimes. Productivity is something that is precious in the workday, but it’s difficult to maintain if the tasks are monotonous and repetitive. Automation can take some of these tasks and make them more manageable, but it can do so in a way that helps you boost your productivity as a whole.

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Tip of the Week: Use These Practices to Boost Your Business’ Efficiency

Tip of the Week: Use These Practices to Boost Your Business’ Efficiency

For every business, revenue generation is the name of the game. The more money your company brings in, the more it can spend, the more effective it can be. The problem many small businesses have is that they have a good business model, but they don’t produce enough fast enough to see solid revenue growth. Today, we will provide a few easy tips on how to build operational efficiency, and thus, generate more revenue.

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ITS, Inc. is proud to announce the launch of our new website at https://www.its-co.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our ser...

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4092 Metro Dr. Suite 100
Stockton, California 95215

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